Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up ...

The issue with Vertex AI Search, Recommendation AI has been resolved for all affected users as of Monday, 2024-12-09 21:48 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). Description: We are experiencing an issue with Vertex AI Search for Retail, Recommendation AI beginning on Monday, 2024-12-09 09:30 US/Pacific. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2024-12-10 10:00 US/Pacific. Diagnosis: The affected customers would be presented with some stale data in the search responses if there was a document update request during this issue. Workaround: None at this time.

Summary: Recommendation AI & Vertex AI Search for Retail are experiencing increased delays in data indexing (p90 delay was up to ~10 hours). Description: We are experiencing an issue with Vertex AI Search for Retail, Recommendation AI beginning on Monday, 2024-12-09 09:30 US/Pacific. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2024-12-09 20:30 US/Pacific. Diagnosis: The affected customers would be presented with some stale data in the search responses if there was a document update request during this issue. Workaround: None at this time.