Google Cloud MINOR

Some Google Cloud SQL customers are not able to connect to database using IAM authentication

March 24, 2023 · 10:45 AM UTC – 01:19 PM UTC · Duration: 2h 34min

Affected Services

Google Cloud SQL

Timeline

01:19 PM
The issue with Google Cloud SQL has been resolved for all affected projects as of Friday, 2023-03-24 05:18 US/Pacific. We thank you for your patience while we worked on resolving the issue.
12:20 PM
Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Friday, 2023-03-24 06:00 US/Pacific. We will provide more information by Friday, 2023-03-24 06:00 US/Pacific. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database.
12:05 PM
Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2023-03-24 05:00 US/Pacific. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database.
11:42 AM
Summary: Some Google Cloud SQL customers are not able to connect to database using IAM authentication Description: We are experiencing an issue with Google Cloud SQL. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 04:30 US/Pacific with current details. Diagnosis: IAM database authentication is failing with "Failed to validate access token" when the customers try to connect to their database. Workaround: Customers may try other ways of connecting to the database.