Google Cloud MAJOR

Some Chronicle Customers are unable to update their Chronicle configuration or setup GCP log ingestion.

June 29, 2023 · 02:00 AM UTC – 04:59 AM UTC · Duration: 2h 59min

Affected Services

Chronicle Security

Timeline

04:59 AM
The issue with Chronicle Security has been resolved for all affected users as of Wednesday, 2023-06-28 20:50 US/Pacific. We thank you for your patience while we worked on resolving the issue.
03:43 AM
Summary: Some Chronicle Customers are unable to update their Chronicle configuration or setup GCP log ingestion. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-06-29 00:00 US/Pacific. Diagnosis: Affected Customers in europe-west2 are unable to update their Chronicle configuration. Affected customers globally will not be able to setup GCP log injection. Workaround: None at this time.
02:50 AM
Summary: Some Chronicle Customers are unable to update their Chronicle configuration or setup GCP log ingestion. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-06-28 20:00 US/Pacific. Diagnosis: Affected Customers in europe-west2 are unable to update their Chronicle configuration. Affected customers globally will not be able to setup GCP log injection. Workaround: None at this time.
02:26 AM
Summary: Some Chronicle Customers are unable to update their Chronicle configuration or setup GCP log ingestion. Description: We are experiencing an issue with Chronicle Security. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-06-28 19:18 US/Pacific with current details. Diagnosis: Affected Customers in europe-west2 are unable to update their Chronicle configuration. Affected customers globally will not be able to setup GCP log injection. Workaround: None at this time.