Google Cloud MINOR

Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates

September 18, 2022 · 04:07 AM UTC – 06:12 AM UTC · Duration: 2h 5min

Affected Services

Speech-to-TextDialogflow CXDialogflow ESCloud Machine Learning

Timeline

06:12 AM
The issue with Dialogflow CX, Dialogflow ES, Speech-to-Text has been resolved for all affected users as of Saturday, 2022-09-17 21:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.
05:07 AM
Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Saturday, 2022-09-17 22:30 US/Pacific. We will provide more information by Saturday, 2022-09-17 22:45 US/Pacific. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
05:00 AM
Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2022-09-17 22:00 US/Pacific. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
04:10 AM
Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: We are experiencing an issue with Dialogflow CX, Speech-to-Text, Dialogflow ES beginning at Saturday, 2022-09-17 19:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2022-09-17 21:10 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. User may see Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.
04:07 AM
Summary: Global: Cloud Dialogflow with Speech-to-Text experiencing elevated error rates Description: We are experiencing an issue with Dialogflow CX, Speech-to-Text, Dialogflow ES beginning at Saturday, 2022-09-17 19:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2022-09-17 21:10 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users for Cloud Dialogflow using Speech-to-Text will experience elevated error rates. Availability drop for Cloud Speech-to-Text across global endpoints. Workaround: None at this time.