Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002

The issue with Vertex Gemini API has been resolved for all affected users as of Tuesday, 2025-01-07 21:18 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002 Description: We are experiencing an intermittent issue with Vertex Gemini API. Gemini 1.5 Flash - Steady progress is being made with the recovery process, while the Engineering team continues to ensure that recurrence of errors are prevented. Gemini 1.5 Pro 002 - Engineering is working on the final instance where mitigation is being applied. Error rates have reduced to ~1-3%, and are expected to return to normalcy post complete mitigation. We will provide an update by Tuesday, 2025-01-07 23:30 US/Pacific with current details. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002 Description: We are experiencing an intermittent issue with Vertex Gemini API. Gemini 1.5 Flash - Steady progress is being made with the recovery process, while the Engineering team continues to ensure that recurrence of errors are prevented. Gemini 1.5 Pro 002 - Engineering is working on the final instance where mitigation is being applied. Error rates have reduced to ~1-3%, and are expected to return to normalcy post complete mitigation. We will provide an update by Tuesday, 2025-01-07 21:00 US/Pacific with current details. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002 Description: We are experiencing an intermittent issue with Vertex Gemini API. Gemini 1.5 Flash - Our engineering team continues to work steadily towards mitigation. Gemini 1.5 Pro 002 - A majority of the mitigation efforts have been successfully completed and a drastic improvement has been confirmed in the success rates for requests. We will provide an update by Tuesday, 2025-01-07 19:30 US/Pacific with current details. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002 Description: We are experiencing an intermittent issue with Vertex Gemini API. Our engineering team has identified a potential mitigation strategy and is in the process of executing the same. Subsequently, a drop in the number of ‘500’ errors has been observed. We will provide an update by Tuesday, 2025-01-07 18:00 US/Pacific with current details. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash and Gemini 1.5 Pro 002 Description: We are experiencing an intermittent issue with Vertex Gemini API. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-07 16:30 US/Pacific with current details. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.

Summary: Elevated rate of ‘500’ errors observed on Gemini 1.5 Flash Description: We are experiencing an intermittent issue with Vertex Gemini API. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-07 16:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may see intermittent ‘500’ error messages. Workaround: None at this time.