We are investigating an issue with the Google Cloud Console support chat

The issue with Google Cloud Console support chat has been resolved for all affected users as of Tuesday, 2023-11-21 00:14 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: We are investigating an issue with the Google Cloud Console support chat Description: We are experiencing an issue with Google Cloud Support chat beginning at Monday, 2023-11-20 22:29 US/Pacific. Our engineering team is still investigating the issue. We will provide an update by Tuesday, 2023-11-21 02:30 US/Pacific with current details. Diagnosis: Customers impacted by this issue would not be able to attach files in the support chat within Google Cloud Console Workaround: None at this time.

Summary: Customers experiencing issues while attaching files in the support chat Description: We are experiencing an issue with Google Cloud Support chat beginning at Monday, 2023-11-20 22:29 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2023-11-21 01:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue would not be able to attach files in the support chat within Google Cloud and Google Workspace Admin consoles Workaround: None at this time.

Summary: Customers experiencing issues while attaching files in the support chat Description: We are investigating a potential issue with Google Cloud Support. We will provide more information by Tuesday, 2023-11-21 00:55 US/Pacific. Diagnosis: Google customers will be unable to upload an attachment to a support chat. Workaround: None at this time.