Google Cloud CRITICAL
Looker Studio: MySQL Connections Failing Globally
July 1, 2024 · 01:00 PM UTC – 08:30 PM UTC · Duration: 7h 30min
Affected Services
Looker Studio
Timeline
07:32 PM
The issue with Looker Studio has been resolved for all affected projects as of Monday, 2024-07-01 11:31 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
07:24 PM
DESCRIPTION
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Monday, 2024-07-01 12:30 US/Pacific.
CUSTOMER SYMPTOMS
MySQL connections for Looker Studio may fail with the error "Looker Studio cannot connect to your data."
WORKAROUND
None at this time.
06:53 PM
DESCRIPTION
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2024-07-01 12:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
CUSTOMER SYMPTOMS
MySQL connections for Looker Studio may fail with the error "Looker Studio cannot connect to your data."
WORKAROUND
None at this time.
06:32 PM
DESCRIPTION
We are experiencing an issue with Looker Studio.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2024-07-01 11:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
CUSTOMER SYMPTOMS
MySQL connections for Looker Studio are failing with the error "Looker Studio cannot connect to your data."
WORKAROUND
None at this time.