Google Cloud MINOR

Intermittent failure to create support cases

November 8, 2024 · 04:17 PM UTC – 05:52 PM UTC · Duration: 1h 35min

Affected Services

Google Cloud Support

Timeline

05:52 PM
The issue with Google Cloud Support has been resolved for all affected users as of Friday, 2024-11-08 09:08 US/Pacific. We thank you for your patience while we worked on resolving the issue.
05:05 PM
Summary: Intermittent failure to create support cases Description: We are experiencing an intermittent issue with Google Cloud Support beginning at Friday, 2024-11-08 08:05 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-11-08 10:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users are facing issues intermittently while creating the support cases Workaround: Users are requested to retry the request as the issue is intermittent