Google Cloud MINOR

Global: Data import delays detected on Vertex AI Search for Retail

December 6, 2024 · 01:00 PM UTC – 10:58 PM UTC · Duration: 33h 58min

Affected Services

Cloud Machine LearningRecommendation AIVertex AI Search

Timeline

10:58 PM
The issue with Vertex AI Search, Recommendation AI has been resolved for all affected users as of Saturday, 2024-12-07 14:58 US/Pacific. We thank you for your patience while we worked on resolving the issue.
10:49 PM
Summary: Global: Data import delays detected on Vertex AI Search for Retail Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Saturday, 2024-12-07 16:30 US/Pacific. Diagnosis: Customers impacted by this issue may experience significant delays on how long it takes to finish their data import from BigQuery and GCS channels. Workaround: None at this time.
09:50 PM
Summary: Global: Data import delays detected on Vertex AI Search for Retail Description: We are experiencing an issue with Vertex AI Search, Recommendation AI beginning at Saturday, 2024-12-06 05:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2024-12-07 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may experience significant delays on how long it takes to finish their data import from BigQuery and GCS channels. Workaround: None at this time.