Google Cloud MINOR

High normalization latency in the US multi-region.

March 25, 2024 · 10:25 PM UTC – 02:01 AM UTC · Duration: 3h 36min

Affected Services

Chronicle Security

Timeline

02:01 AM
The issue with Chronicle Security has been resolved for all affected customers as of Monday, 2024-03-25 17:54 US/Pacific. We thank you for your patience while we worked on resolving the issue.
12:18 AM
Summary: High normalization latency in the US multi-region. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Monday, 2024-03-25 21:00 US/Pacific. Diagnosis: Customers are unable to view the latest ingested logs on the Chronicle UI. The customer will observe a delay of approximately 1 hour for normalization and logs will be only visible after the normalization. Workaround: None at this time.
11:37 PM
Summary: High normalization latency in the US multi-region. Description: We are experiencing an issue with Chronicle Security beginning on Monday, 2024-03-25 07:54 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-03-25 16:30 US/Pacific with current details. Diagnosis: Customers are unable to view the latest ingested logs on the Chronicle UI. The customer will observe a delay of approximately 1 hour for normalization and logs will be only visible after the normalization. Workaround: None at this time.
10:56 PM
Summary: High normalization latency in the US multi-region. Description: We are experiencing an issue with Chronicle Security beginning on Monday, 2024-03-25 07:54 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-03-25 16:00 US/Pacific with current details. Diagnosis: The impacted customers would experience latency in viewing their ingested events within the Chronicle security UI. Workaround: None at this time.
10:53 PM
Summary: High normalization latency in the US multi-region. Description: We are experiencing an issue with Chronicle Security beginning on Monday, 2024-03-25 07:54 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-03-25 15:00 US/Pacific with current details. Diagnosis: The impacted customers would experience latency in viewing their ingested events within the Chronicle security UI. Workaround: None at this time.