Google Cloud CRITICAL
Increased latency in North America Regions for Cloud Datastore queries. Previous posts mention Google Cloud Firestor...
July 7, 2021 · 10:25 PM UTC – 12:40 AM UTC · Duration: 2h 15min
Affected Services
Google Cloud DatastoreCloud Firestore
Timeline
09:29 PM
Mini Incident Report
(All Times US/Pacific)
Incident Start: 07 July 2021 14:25
Incident End: 07 July 2021 16:40
Duration: 2 hours, 15 minutes
Affected Services and Features:
Google Cloud Datastore
Regions/Zones: NAM5 Multi-Region
Description:
Google Cloud Datastore queries experienced increased latency for a period of 2 hours and 15 minutes due to an unexpected spike in traffic.
Customer Impact:
Affected customers would have experienced increased latency when querying or writing to Cloud Datastore.
Additional details:
Google has addressed future unexpected traffic spikes of this nature by increasing Datastore capacity.
12:58 AM
The issue with Cloud Firestore has been resolved for all affected projects as of Wednesday, 2021-07-07 16:40 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
12:28 AM
Summary: Increased latency in North America Regions for Cloud Firestore queries
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Wednesday, 2021-07-07 17:30 US/Pacific.
Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.
Workaround: None at this time.
11:52 PM
Summary: Increased latency in North America Regions for Cloud Firestore queries
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Wednesday, 2021-07-07 16:30 US/Pacific.
Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.
Workaround: None at this time.
11:45 PM
Summary: Increased latency in North America Regions for Cloud Firestore queries
Description: We are experiencing an issue with Cloud Firestore beginning at Wednesday, 2021-07-07 14:25 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Wednesday, 2021-07-07 16:30 US/Pacific with current details. We apologize to all who are affected by the disruption.
Diagnosis: Impacted customers may see increased latency when querying or writing to Cloud Firestore.
Workaround: None at this time.