Cloud Logging customers experiencing issues while querying logs

Mini Incident Report We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support. (All Times US/Pacific) Incident Start: 3 Dec 2023 16:00 Incident End: 3 Dec 2023 20:22 Duration: 4 hours, 22 minutes Reoccurrence Start: 3 Dec 2023 22:25 Recurrence End: 4 Dec 2023 01:18 Recurrence Duration: 2 hours, 53 minutes Affected Services and Features: Cloud Logging Regions/Zones: Global Description: Impacted users were unable to load the most recent logs in Google Cloud Console UI in Log Explorer or while querying logs using API for the log entries that were ingested during the outage (historical queries still worked). From preliminary investigation, the root cause has been identified as a log processing component being in a non-functional state, which was triggered by a cluster migration stuck in a bad state. Customer Impact: Around 12 percent of user queries were failing globally for log entries ingested in the interval from 16:00 to 20:22 and from 22:25 to 01:18 the next day.

We experienced an issue with Cloud Logging beginning at Sunday, 2023-12-03 22:25 US/Pacific. The issue has been resolved for all affected users as of Monday, 2023-12-04 01:18 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: Cloud Logging customers experiencing issues while querying logs Description: We are investigating a potential issue with Cloud Logging. We will provide more information by Monday, 2023-12-04 02:45 US/Pacific. Diagnosis: Impacted users may not be able to load most recent logs in Google Cloud Console UI in Log Explorer or while querying logs using API. Workaround: None at this time.