Redirect errors for customers in multiple regions while using Chronicle Security

The issue with Chronicle Security has been resolved for all affected users as of Wednesday, 2024-05-22 00:08 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: Redirect errors for customers in multiple regions while using Chronicle Security Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2024-05-22 01:30 US/Pacific. Diagnosis: Impacted users may observe issues while logging into their Google Security Operations instances and may experience redirect errors. Workaround: Impacted users can use the following URL to access their instance. Please replace the <customer-subdomain> placeholder with the corresponding instance subdomain. There are three instances of <customer-subdomain> in the URL: https://<customer-subdomain>.backstory.chronicle.security/initAuth?continueUrl=https://<customer-subdomain>.backstory.chronicle.security/issueCookie?continueUrl%3Dhttps://<customer-subdomain>.backstory.chronicle.security/

Summary: Redirect errors for customers in multiple regions while using Chronicle Security Description: We are experiencing an intermittent issue with Chronicle Security beginning at Tuesday, 2024-05-21 20:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-05-22 00:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted users may observe issues while logging into their Google Security Operations instances and may experience redirect errors. Workaround: None at this time.