Google Cloud MINOR
We've received a report of an issue with Document AI in us multiregion
December 4, 2023 · 07:21 AM UTC – 11:03 AM UTC · Duration: 3h 42min
Affected Services
Document AICloud Machine Learning
Timeline
11:03 AM
The issue with Document AI has been resolved for all affected projects as of Monday, 2023-12-04 03:03 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
10:19 AM
Summary: We've received a report of an issue with Document AI in us multiregion
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Monday, 2023-12-04 03:30 US/Pacific.
Diagnosis: Customers using Document AI to process documents with 'DocumentProcessorService-ProcessDocument' API using v1, v1beta3 or uiv1beta3 versions may observe the following errors
Error1: HTTP Mapping: 499 Client Closed Request (CANCELLED);
Error2: HTTP Mapping: 504 Gateway Timeout (DEADLINE_EXCEEDED)
Workaround: None at this time.
09:34 AM
Summary: We've received a report of an issue with Document AI in us multiregion
Description: Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Monday, 2023-12-04 02:30 US/Pacific.
Diagnosis: Customers using Document AI to process documents with 'DocumentProcessorService-ProcessDocument' API using v1, v1beta3 or uiv1beta3 versions may observe the following errors
Error1: HTTP Mapping: 499 Client Closed Request (CANCELLED);
Error2: HTTP Mapping: 504 Gateway Timeout (DEADLINE_EXCEEDED)
Workaround: None at this time.
09:06 AM
Summary: We've received a report of an issue with Document AI in us multiregion.
Description: We are experiencing an issue with Document AI.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2023-12-04 02:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Customers using Document AI to process documents with 'DocumentProcessorService-ProcessDocument' API using v1, v1beta3 or uiv1beta3 versions may observe the following errors
Error1: HTTP Mapping: 499 Client Closed Request (CANCELLED);
Error2: HTTP Mapping: 504 Gateway Timeout (DEADLINE_EXCEEDED)
Workaround: None at this time.
08:23 AM
Summary: We've received a report of an issue with Document AI in us multiregion
Description: We are experiencing an issue with Document AI.
Our engineering team continues to investigate the issue.
We will provide an update by Monday, 2023-12-04 01:30 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Customers using Document AI to process documents with 'DocumentProcessorService-ProcessDocument' API using v1, v1beta3 or uiv1beta3 versions may observe the following errors
Error1: HTTP Mapping: 499 Client Closed Request (CANCELLED);
Error2: HTTP Mapping: 504 Gateway Timeout (DEADLINE_EXCEEDED)
Workaround: None at this time.