Elevated packet loss with Cloud Interconnect and Google Cloud Networking in Bogota, Columbia

The issue with Cloud Interconnect and Google Cloud Networking has been resolved for all affected users as of Wednesday, 2023-09-06 18:01 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: Elevated packet loss with Cloud Interconnect and Google Cloud Networking in Bogota, Columbia Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-09-06 19:00 US/Pacific. Diagnosis: Cloud Networking and Interconnect customers connected to bog-zone1-1354 and bog-zone2-1354 are experiencing elevated packet loss between their instances and the OnPrem networks. Workaround: None at this time.

Summary: We are experiencing an issue with Cloud Interconnect and Google Cloud Networking Description: We are experiencing an issue with Cloud Interconnect and Google Cloud Networking, beginning at Wednesday, 2023-09-06 17:31 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2023-09-06 19:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Cloud Networking and Interconnect customers connected to bog-zone1-1354 and bog-zone2-1354 are experiencing elevated packet loss between their instances and the OnPrem networks. Workaround: None at this time.