Apigee Portals Failing to Load

Mini Incident Report We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support. (All Times US/Pacific) Incident Start: 12 April 2024 06:54 Incident End: 12 April 2024 07:41 Duration: 47 minutes Affected Services and Features: Apigee - Portals Regions/Zones: Global Description: Apigee portals experienced unavailability and elevated error rates globally for a duration of 47 minutes. From preliminary analysis, the root cause was a transient issue and Google engineers will continue to investigate the full root cause. We will provide an update once the investigation completes. Customer Impact: During the incident, customers may have experienced 405 errors and were unable to access their portal.

The issue with Apigee has been resolved for all affected projects as of Friday, 2024-04-12 07:44 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Summary: We've received a report of an issue with Apigee Description: We are experiencing an issue with Apigee. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-04-12 08:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: None at this time. Workaround: None at this time.