Google Cloud MINOR

Cloud Interconnect users may be impacted in us-east4

December 7, 2023 · 12:37 PM UTC – 02:49 PM UTC · Duration: 2h 12min

Affected Services

Hybrid ConnectivityGoogle Cloud Networking

Timeline

02:49 PM
The issue with Hybrid Connectivity has been resolved for all affected users as of Thursday, 2023-12-07 06:42 US/Pacific. We thank you for your patience while we worked on resolving the issue.
02:11 PM
Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 07:00 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0 (zone1 interconnects). Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 (zone1 interconnects)attachments in us-east4 should consider manually failing over to HA1 (zone2 interconnects) attachments.
01:51 PM
Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 06:30 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0 (zone1 interconnects). Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 (zone1 interconnects)attachments in us-east4 should consider manually failing over to HA1 (zone2 interconnects) attachments.
01:08 PM
Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 06:00 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0. Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 attachments in us-east4 should consider manually failing over to HA1 attachments.
12:49 PM
Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 05:30 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0. Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 attachments in us-east4 should consider manually failing over to HA1 attachments.