Google Cloud MINOR

Cloud Redis BASIC Tier Instances cannot proceed version upgrade after their maintenance or capacity update

June 24, 2022 · 11:37 AM UTC – 09:56 AM UTC · Duration: 118h 19min

Affected Services

Cloud MemorystoreMemorystore for Redis

Timeline

09:56 AM
We experienced an intermittent issue with Cloud Memorystore beginning at Wednesday, 2022-06-22 21:42 US/Pacific. The issue has been resolved for all affected projects as of Wednesday, 2022-06-29 01:50 US/Pacific. We thank you for your patience while we worked on resolving the issue.
12:12 PM
Summary: Cloud Redis BASIC Tier Instances cannot proceed version upgrade after their maintenance or capacity update Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Friday, 2022-07-01 06:00 US/Pacific. We will provide more information by Wednesday, 2022-06-29 06:00 US/Pacific. We apologize to all who are affected by the disruption. Diagnosis: Once the Basic Tier Instance went through a maintenance or a capacity update, it will fail all the version upgrade requests due to internal error (with code 13). Version upgrade behavior can be found under: https://cloud.google.com/memorystore/docs/redis/version-upgrade-behavior Workaround: None at this time