Google Cloud MINOR

High Normalisation latency in Europe

December 4, 2023 · 11:14 AM UTC – 06:02 PM UTC · Duration: 6h 48min

Affected Services

Chronicle Security

Timeline

06:02 PM
The issue with Chronicle Security has been resolved for all affected users as of Monday, 2023-12-04 09:18 US/Pacific. We thank you for your patience while we worked on resolving the issue.
04:20 PM
Summary: High Normalisation latency in Europe Description: Mitigation work is still underway by our engineering team. Current data indicates that our engineers' mitigation efforts were successful, however residual backlogs will require several hours for processing to finalize. We will provide more information by Monday, 2023-12-04 11:40 US/Pacific. Diagnosis: Customers in Europe will observe a delay in when their log gets normalized. Workaround: None at this time.
12:48 PM
Summary: High Normalisation latency in Europe Description: We are experiencing an issue with Chronicle Security beginning at Monday, 2023-12-04 00:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-12-04 09:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers in Europe will observe a delay in when their log gets normalized. Workaround: None at this time.
11:33 AM
Summary: High Normalisation latency in Europe Description: We are experiencing an issue with Chronicle Security beginning at Monday, 2023-12-04 00:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-12-04 05:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers in Europe will observe a delay in when their log gets normalized. Workaround: None at this time.