Google Cloud MINOR

Windows and Linux Virtual Machines (VMs) might be unable to boot

August 18, 2023 · 01:45 PM UTC – 07:31 PM UTC · Duration: 5h 46min

Affected Services

Google Compute Engine

Timeline

07:31 PM
The issue with Google Compute Engine is believed to be affecting a very small number of projects and our Engineering Team is working on it. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. No further updates will be provided here. We thank you for your patience while we're working on resolving the issue.
03:39 PM
Summary: Windows and Linux Virtual Machines (VMs) might be unable to boot Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2023-08-18 12:00 US/Pacific. Diagnosis: Customers may experience Windows and Linux VMs to be unable to boot. Workaround: Customers can: 1). turn Secure Boot off on an affected VM or 2). delete and recreate the instance
01:48 PM
Summary: Windows Virtual Machines (VMs) might be unable to boot Description: We are experiencing an issue with Windows VMs. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-08-18 08:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience Windows VMs to be unable to boot. Workaround: Customers can delete and recreate instances as a workaround.