Google Cloud MINOR
Some Google Cloud NetApp Volume customers experiencing UI errors
May 28, 2024 · 01:44 AM UTC – 04:53 AM UTC · Duration: 3h 9min
Affected Services
Google Cloud NetApp Volumes
Timeline
04:53 AM
The issue with Google Cloud NetApp Volumes has been resolved for all affected users as of Monday, 2024-05-27 20:37 US/Pacific.
We thank you for your patience while we worked on resolving the issue.
04:07 AM
Summary: Some Google Cloud NetApp Volume customers experiencing UI errors
Description: Our engineering team continues to investigate the issue in collaboration with Netapp engineering.
We will provide more information by Monday, 2024-05-27 22:30 US/Pacific.
Diagnosis: Customers impacted by this issue may encounter an error message on the UI page (
https://console.cloud.google.com/netapp/cloud-volumes/volumes) that says - “There was an error while loading /netapp/cloud-volumes?project=g1p-sre-consumer-05&supportedpurview=project. Please try again”.
This issue is only impacting customers who have not migrated to Cloud NetApp Volumes User Interface, and are still using NetApp Cloud Volumes Service UI.
If you are using the 1P GCNV UI link (https://console.cloud.google.com/netapp/volumes/), you can ignore this message
Workaround: There is no workaround at this time.
02:07 AM
Summary: Google Cloud NetApp Volumes
Description: We've received a report of an issue with Google Cloud NetApp Volumes as of Monday, 2024-05-27 17:44 US/Pacific.
Our engineering team continues to investigate the issue.
This issue is only impacting customers who have not migrated to Cloud NetApp Volumes User Interface, and are still using NetApp Cloud Volumes Service UI.
We will provide more information by Monday, 2024-05-27 20:15 US/Pacific.
Diagnosis: Customers impacted by this issue may encounter an error message on the UI page (
https://console.cloud.google.com/netapp/cloud-volumes/volumes) that says - “There was an error while loading /netapp/cloud-volumes?project=g1p-sre-consumer-05&supportedpurview=project. Please try again”.
If you are using the 1P GCNV UI link (https://console.cloud.google.com/netapp/volumes/), you can ignore this message
Workaround: There is no workaround at this time.