Google Cloud MINOR

Google engineers are investigating an issue with VMware Engine

September 27, 2024 · 11:39 AM UTC – 09:49 PM UTC · Duration: 34h 10min

Affected Services

Google Compute EngineVMWare engine

Timeline

09:49 PM
The issue with VMWare engine has been resolved for all affected users as of Saturday, 2024-09-28 13:49 US/Pacific. We thank you for your patience while we worked on resolving the issue.
02:41 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway and it is being rolled out on all the regions. We will provide more information by Monday, 2024-09-30 11:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: Try creating your VEN again, and let us know if you encounter any further difficulties by opening a support case or replying within the exiting one.
11:54 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway and it is being rolled out on all the regions. We will provide more information by Monday, 2024-09-30 09:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
08:27 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Friday, 2024-09-27 15:30 US/Pacific. We will provide more information by Friday, 2024-09-27 16:00 US/Pacific. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
07:29 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. The team has found a potential solution and are working to roll it out We will provide an update by Friday, 2024-09-27 12:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
06:27 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 11:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
05:22 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 10:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
04:24 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 09:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
03:15 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 08:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
02:19 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 07:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.
01:19 PM
Summary: Google engineers are investigating an issue with VMware Engine Description: We are experiencing an issue with VMWare engine. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-09-27 06:30 US/Pacific with current details. Diagnosis: VMware Engine network creation is failing for new customer projects of VMware engine. Existing projects appear to be functioning ok. Workaround: None at this time.