Google Cloud MINOR

Google Cloud Interconnect in asia-northeast1 customer may experience intermittent loss of connectivity

September 12, 2023 · 04:14 PM UTC – 10:26 PM UTC · Duration: 6h 12min

Affected Services

Hybrid ConnectivityGoogle Cloud Networking

Timeline

10:26 PM
The issue with Hybrid Connectivity has been resolved for all affected users as of Tuesday, 2023-09-12 10:46 US/Pacific. We thank you for your patience while we worked on resolving the issue.
05:35 PM
Summary: Google Cloud Interconnect in asia-northeast1 customer may experience intermittent loss of connectivity Description: We are experiencing an intermittent issue with Hybrid Connectivity. Our engineering team is investigating underlying fabric infrastructure. We will provide an update by Tuesday, 2023-09-12 22:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2 may experience packet loss Workaround: None at this time
04:53 PM
Summary: We've received a report of an issue with Hybrid Connectivity in asia-northeast1 . Description: We are experiencing an intermittent issue with Hybrid Connectivity. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2023-09-12 09:52 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2-452 may experience 100% packet loss Workaround: None at this time
04:17 PM
Summary: We've received a report of an issue with Hybrid Connectivity in asia-northeast1 . Description: We are experiencing an intermittent issue with Hybrid Connectivity. Our engineering team is currently investigating the issue. We will provide an update by Tuesday, 2023-09-12 08:48 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2-452 may experience 100% packet loss Workaround: None at this time