Google Cloud CRITICAL
App Engine Flexible Create Update and Delete endpoints failing
December 1, 2022 · 08:20 PM UTC – 09:36 PM UTC · Duration: 1h 16min
Affected Services
Google App Engine
Timeline
12:55 AM
Mini Incident Report
We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support
(All Times US/Pacific)
Incident Start: 01 December 2022 12:20
Incident End: 01 December 2022 13:36
Duration: 1 hour, 16 minutes
Affected Services and Features:
Google App Engine Flexible
Regions/Zones: Global
Description:
Google App Engine (GAE) Flexible deployments experienced elevated latency and error rates globally for a duration of 1 hour 16 minutes. From preliminary analysis, the root cause of the issue is due to 100% DEADLINE_EXCEEDED errors from a dependency service. Google engineering is continuing to investigate the matter, and we will update the final root cause analysis in the Mini Incident Report.
Customer Impact:
Affected customers were unable to create, update and delete endpoints and received deadline exceeded errors.
Up to ~80% of GAE Flexible projects may have experienced issues with create, update, delete operations.
09:41 PM
The issue with Google App Engine has been resolved for all affected projects as of Thursday, 2022-12-01 13:36 US/Pacific.
Affected customers can now retry operations that were previously failing.
We thank you for your patience while we worked on resolving the issue.
09:20 PM
Summary: App Engine Flexible Control Plane Create Update and Delete endpoints are failing
Description: We've received a report of an issue with Google App Engine as of Thursday, 2022-12-01 13:00 US/Pacific.
We will provide more information by Thursday, 2022-12-01 14:00 US/Pacific.
Location: Global
Diagnosis: Affected customers are unable to create, update and delete endpoints and will receive deadline exceeded errors.
Workaround: None at this time.